1. Introduction
Welcome to Pristine Casa! Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services. By using Pristine Casa, you agree to the collection and use of your information in accordance with this policy.
2. Information We Collect
Personal Information: When you book a service or create an account, we collect personal information such as your name, email address, phone number, and payment information.
Usage Data: We may collect information about how you access and use our website, including your IP address, browser type, pages visited, and the date and time of your visit.
Cookies: Our website uses cookies to enhance your experience. Cookies are small data files stored on your device. You can control the use of cookies through your browser settings.
3. How We Use Your Information
To Provide Services: We use your personal information to process bookings, deliver services, and communicate with you about your appointments.
To Improve Our Services: We analyze usage data to improve our website, services, and customer experience.
Marketing: With your consent, we may use your information to send promotional materials and special offers. You can opt-out of marketing communications at any time.
Security: We use your information to protect the security of our website and services and to prevent fraud.
4. Sharing Your Information
Service Providers: We may share your information with third-party service providers who help us deliver our services, such as payment processors and IT support.
Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will notify you of any such change.
5. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. While we strive to protect your data, no method of transmission over the internet or electronic storage is completely secure.
6. Your Rights
Access and Correction: You have the right to access and update your personal information. You can do this by logging into your account or contacting us.
Deletion: You have the right to request the deletion of your personal information. Please note that some information may be retained for legal or business purposes.
Opt-Out: You can opt-out of receiving marketing communications by following the unsubscribe instructions in the emails we send you or by contacting us directly.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies before providing any personal information.
8. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you of significant changes by email or through a notice on our website. Your continued use of our services after the changes take effect constitutes your acceptance of the updated policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at contact@pristinecasa.com.
Thank you for trusting Pristine Casa with your cleaning needs and personal information. We are committed to protecting your privacy and ensuring a secure and pleasant experience.
